Hotline: (84-58) 3.524.353

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HOTEL POLICIES

GENERAL

• Reserved rooms will be held until 6:00 PM on the arrival date unless guaranteed.

• Check-out time: 12:00 noon.

• Check-in time: 14:00 PM.

• Credit cards: Master, Visa….

• All rates are subject to change without prior notice.

• Deposit 50% on total room rate for guarantee reservation.


CHILDREN POLICY

Accommodation: FOC for children under 10 years old who stay with their parents, maximum 2 children per room.

Meals:

       - FOC breakfast for children under 10 years old.

      


CANCELLATION POLICY

All confirmed booking whether cancelled, Amended, Postponed, Delayed or similar will be treated as under the cancellation policy:

1/ Individuals: under 10 rooms .

Peak & High seasons

Low Seasons

No charge if cancellation is made 14 days prior  arrival date

No charge if cancellation is made 07 days prior arrival date

50% charge if cancellation is made from 7 to 14 days prior arrival date

50% charge if cancellation is made from 3 to 7 days prior arrival date

Full charge if cancellation is made less than 7 days prior  arrival date

Full charge if cancellation is made less than 03 days prior arrival date

No-show: full charge on all rooms and reserved services.

Note: (%) equal room charge total length of stay.

 

Meal: 

* Cancellation is made 24 hours prior arrival date: No charge

* Cancellation is made less than 24 hours prior arrival date: Full charge

2/ Group:

Peak & High seasons

Low Seasons

No charge if cancellation is made 45 days prior arrival date

No charge if cancellation is made 30 days prior arrival date

50% charge if cancellation is made from 30 to 45 days prior arrival date

50% charge if cancellation is made from  14 to 30 days prior arrival date

75% charge if cancellation is made from 14 to 30 days prior arrival date

75% charge if cancellation is made from 7 to 14 days prior arrival date

Full charge if cancellation is made less than 14 days prior arrival date

Full charge if cancellation is made less than 07days prior arrival date

No-show: full charge on all rooms and services reserved

Meal: 

  •  Cancellation is made 48  hours prior arrival date: No charge.
  • Cancellation is made less than 48  hours prior arrival date: Full charge

Copyright © 2010 La Suisse Hotel.

All rights reserved.

Design by: www.nhatlinhnt.com

34 Tran Quang Khai St., Nha Trang City, Khanh Hoa Pro., Viet Nam

Phone: (84-58) 3.524.353 - Fax: (84-58) 3.524.564

Email: lasuissehotelnt@dng.vnn.vn